Mountfords - Terms & Conditions

www.mountfords.com.au

ORDERING

Please use Orders Page and follow instructions.
We accept orders for delivery outside Australia.
All prices displayed are in Australian Dollars.

PACKING AND DELIVERY

The fee for Packing and Delivery is $8.00 a pair.
Delivery is by Australia Post and can be made to your Home Address or PO Box No.
Standard delivery time within Australia is 3 to 10 working days.

EXCHANGES

We accept exchanges provided the shoes have not been worn and are received by us within 30 days of dispatch.
Please use the shoe box and enclose our docket with a note explaining the size, colour etc that you need.
We do not charge a fee for re-delivery.

RETURNS

We accept Returns provided they are received by us within 30 days of dispatch.
We accept, Returns of worn shoes only when there is a manufacturing fault.
Please use the shoe box and enclose our docket so we can refund the purchase price.

SECURITY

We use a secure transaction environment and do not store payment details in our database.

PRIVACY

We are regulated by the Privacy Act and will not use any information you provide in an inappropriate manner.
If you receive any promotional material which you do not wish to receive, please advise us and we will cease sending it.

CONTACTING US

Mountfords Shoes
268 Whitehorse Road, Balwyn, 3103
Victoria, Australia
Freecall 1800 219 344
Email orders@mountfords.com.au

COMPANY DETAILS

Sprague Footwear Pty Ltd
The Sprague Footwear Trust Trading As Mountfords Shoes.
ACN: 005172663